What Key Industries means to us








Dennis Fraze


Dennis considers his role at Key Industries simple but very important. His focus is application. He spends a vast majority of his time visiting manufacturing plants that have called him in for assistance. It is his goal to help engineering and maintenance identify what areas are the biggest concern to focus efforts to correct their problems. He has over 20 years of experience working in manufacturing plants having experienced many different methods and ways to solve issues. His knowledge and experiences are what he offers to customers to help create a better way. His favorite part of the job is working in the plants and seeing Key solutions work. He believes that sharing the outcome with Key’s customers is the best part.


Brittany Reagan

Inside Customer Service Representative

Brittany has been working with Key since 2015. She mainly deals with quoting and purchase orders but will dabble into other tasks as well. Before coming To Key, she worked in many different realms of human resources at an automotive manufacturing facility. This gives her an inside look into the industry we are working with. She brings a lively personality and laughter to the office while remaining focused on her work.


Aline Obeid

Sales Manager

Aline is a University of Tennessee graduate with a background in Communications and Marketing. She has been with Key since 2012. She is responsible for national outside sales and managing not only her own territory but also Key’s sales representatives in their own territories. Her ongoing training in industrial engineering and application knowledge qualifies her to assist all clients effectively. She believes that earning the respect of customers through hard work and maintaining the integrity of Key Industries is what makes all sales challenges worthwhile.


Don Roth

Inside Customer Service Representative

Don has a degree in Business and has worked with Key since 2015. He oversees the Harmonics division of Key Industries. He also works with pricing, parts repairs, and inputs data into our CRM to ensure accurate and timely orders.


Ian Bales

Inside Customer Service Representative

Ian has a management, mechanics, and sales background that led him to start working with Key in 2013. He deals with all aspects of operational logistics. He works with the shipping, receiving, and handling of products.


John Gallagher

Operations Manager

John is a Rutgers’ College graduate with a degree in Economics. He started working with Key in 2010. He works in many different aspects falling under operations dealing with the day to day details of running the business. Those aspects include accounting, IT work, and managing the inside customer service representative staff.


Jami-Leigh Gallagher

Logistics, Trade Compliance, and Customer Service Manager

Jami-Leigh has a history degree from Trent University in Canada and she has been working for Key since 2009. She wears many different hats at Key helping ensure the success of the business. A few of her responsibilities are managing and overseeing all customer requests, invoicing, coding product items, entry writing, customs brokering, machine work, quoting, purchase orders, and managing the inside customer service representatives.


Tiffany Gregg

Inside Customer Service Supervisor

Tiffany has a business degree and is certified in hazardous shipping. She has been with Key since 2013. Each day at work for her brings something different. Her background in accounting, finance, and IT prepared her for the many detail-oriented tasks and challenges her work entails. She deals mainly with quoting and purchase orders. Her outgoing personality and hard work embodies Key Industries and brings a little extra joy to our inside office and customers.


Tiffani Hand

Marketing Manager

Tiffani started working for Key in January 2017 with a Marketing degree from the University of Tennessee. She is a one-man marketing team for Key known in the office as the marketing guru. She handles all things in the realm of the creative and media atmosphere. She strives to find the most effective ways of reaching our customers.


Jamie Buckaloo

Inside Sales Representative

Jamie started working for Key in May 2017. She has a background in Marketing and Sales with a Marketing degree from Tennessee Tech University. She has experience in the sales field for the last 10 years. She is responsible for our inside sales communications.

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